Q15: Are there discounts for long-term customers?
A: Long-term customers enjoy discounts and priority delivery for toilet partition products.
Q14: What is the process for replacements or returns?
A: Toilet partition products support quick replacements; returns must be requested in advance.
Q13: Do you provide installation guidance or turnkey services?
A: Toilet partition products offer on-site installation guidance and full turnkey services.
Q12: What after-sales services do you offer?
A: Toilet partition products come with a 2-year warranty, supported by a professional team available 24/7.
Q11: Do you have quality management certifications?
A: Toilet partition products are manufactured under ISO 9001 quality management certification.
Q10: What are your company qualifications and experience?
A: With 10 years of experience, toilet partition products have been used in shopping malls, hotels, and more.
Q9: How safe is the packaging for logistics?
A: 9.We use sturdy plywood crates for packaging toilet partition to ensure that the products reach our customers in perfect condition.
Q8: Do you support custom sizes and colors?
A: Toilet partition products support all sizes and color customization.
Q7: What is the production lead time and delivery capability?
A: Toilet partition products have a production cycle of 15–20 days and can be delivered on time.
Q6: Can you provide samples or factory visits?
A: Samples of toilet partition products are available, and factory visits are welcome.
Q5: What materials are the hardware fittings made of and are they durable?
A: Toilet partition product hardware is made of 304 stainless steel, rust-resistant and durable.
Q4: Do you have environmental or fire certifications?
A: Toilet partition products comply with E1 environmental standards and B1 fire rating.
Q3: How is the surface treated and what protective features does it have?
A: Toilet partition products are fireproof, waterproof, moisture-proof, and scratch-resistant, ensuring durability.
Q: What are the thickness and size of the partitions? Are they customizable?
A: Toilet partition products are 12–36mm thick, and sizes can be customized.
Q1: What materials do you offer?
A: Toilet partition products are available in compact board, HPL, PVC, high-density board, and 304 stainless steel.